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Privacy Policy

Last updated: Feburary 6, 2025

Introduction

Welcome to Dezy It. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and HIPAA. 

Dezy It enables AI-driven patient interactions for appointment scheduling, reminders, and EHR integration. Our platform streamlines healthcare operations while ensuring patient data security and compliance. 

Data We Collect

We do not collect personal data from visitors on our website except for the following: 

  • Clinic Data: When clinics book a meeting with us, we collect their contact details (name, email, phone number, clinic name, etc.). 

  • Patient Data: Our AI calls collect and process patient health data, which is securely stored in the clinic’s dashboard and integrated with EHR/EMR systems. 

How We Use Your Data

We use the collected data for the following purposes: 
 

  • Clinic Data: To schedule and manage meetings. 

  • Patient Data: To facilitate AI-assisted consultations, send AI-generated reminders and follow-ups, and seamlessly integrate with EHR/EMRs for automated data processing for patient care. 

  • Anonymization: Where applicable, patient data is anonymized before analysis to ensure privacy and compliance. 

Legal Basis for Processing Data

We process data based on: 
 

  • Legitimate Interest: Managing clinic appointments and operational workflows. 

  • Explicit Consent: Obtained before processing patient health data during AI calls. 

  • Legal Obligation: Storing and sharing patient data with the authorized healthcare provider as required by law. 

  • Contractual Necessity: Ensuring seamless AI-driven automation and EHR integration for healthcare providers. 

Data Storage & Security

We take necessary measures to protect your data: 
 

  • Data encryption for both storage and transmission. 

  • Role-based access control (RBAC) to restrict unauthorized access. 

  • Regular security audits to ensure compliance with GDPR and HIPAA standards. 

Third-Party Data Sharing 

We do not sell personal data. We may share data with:  
 

  • Clinics that use Dezy It’s dashboard to manage patient records.

  • EHR/EMR systems, as authorized by clinics. 

  • Trusted service providers, who assist in secure AI call processing under GDPR/HIPAA-compliant agreements.

User Rights Under GDPR & HIPAA

As per GDPR and HIPAA, you have the right to:  
 

  • Access: Request a copy of your personal data.

  • Rectification: Request corrections to inaccurate data. 

  • Erasure: Request data deletion under specific conditions. 

  • Data Portability: Obtain a structured format of your data.

  • Object to Processing: Restrict or object to how we process your data. 

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​To exercise these rights, contact us at support@dezyit.com. Users can request access, correction, or deletion of their data via email or through their Dezy It account settings. 

Data Retention

As per GDPR and HIPAA, you have the right to:  
 

  • Clinic data is stored for as long as necessary to manage appointments and operations.

  • Patient data is stored as required by clinics and healthcare regulations. Data is deleted upon request or after the legally required retention period. 

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Data Protection Officer (DPO) 

For privacy concerns, contact our Data Protection Officer (DPO): 

Email: aditya@dezyit.com 

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental cons

Cookies & Tracking Technologies

When you visit our website, we may collect certain technical and usage data using cookies and similar tracking technologies.


What Are Cookies?

Cookies are small text files stored on your device to enhance your experience on our website.


How We Use Cookies

We use cookies to:

  • Ensure website functionality and security.

  • Improve user experience by remembering preferences.

  • Analyze site traffic and visitor behavior using analytics tools (e.g., Google Analytics, Microsoft Clarity).

  • Provide relevant marketing content based on browsing activity.

Types of Cookies We Use

  • Essential Cookies: Required for website functionality.

  • Analytics Cookies: Track website usage to improve performance.

  • Marketing Cookies: Deliver personalized ads and promotions.
     

Managing Cookies

You can control cookies through your browser settings or opt-out via our Cookie Consent Banner.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.


We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

For any inquiries regarding this Privacy Policy, please contact us at: 
Email: support@dezyit.com 
Address: Dezy It, INC 8 The Green STE R Dover, Delaware 19901 United States 
Phone: +1 (302) 241- 0700 

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